491 Responsible Gaming — stay healthy, aware, and safe
Gaming on 491 is meant to be fun, not a burden. We believe every user should be able to enjoy games with joy and within their limits. This page is your complete guide to healthy gaming.
Our commitment — play, but play mindfully
491 is more than a gaming platform — we genuinely care about the well-being of our users. Responsible gaming means enjoying games within your own choices and limits, keeping gaming a light form of entertainment in your life.
We believe gaming is truly enjoyable only when it's fun. If it ever becomes a source of stress or problems, it's no longer entertainment — and we want you to recognise that difference. 491 is committed to standing by your best interests, always.
For any questions related to gaming, contact us at our FAQ Page Visit our FAQ page or write to us directly at [email protected].
Watch out for these warning signs
Recognising the warning signs before gaming becomes a problem is essential. If you notice any of the following in yourself, take a break and seek help if needed.
Being unable to stop after your planned time, or feeling uneasy when trying to quit a game.
Placing larger bets to chase losses, or spending money meant for family needs on gaming.
Feeling anxious or irritable when not gaming, or withdrawing from the people close to you.
Prioritising gaming over responsibilities to family, friends, or work.
Hiding the amount of time spent gaming or money spent from family or friends.
Chasing losses by returning repeatedly and placing larger bets to try to make up for what was lost.
Take Control of Your Time and Budget
Planning is the most powerful tool for healthy gaming. Before you start, decide how long you'll play and how much (৳) you're willing to spend. Set a weekly gaming budget — and stick to it.
- Set a time limit before each session — use an alarm or timer.
- Only bet what you can afford to lose.
- Think before reinvesting your winnings.
- Avoid gaming when you're tired, feeling low, or under stress.
- Take at least one full day off from gaming every week.
Use 491's Self-Control Features
491 provides users with a range of tools designed to help you stay in full control of your gaming.
Set a maximum deposit limit — daily, weekly, or monthly. Once a limit is set, it cannot be increased before the designated period ends.
Block access to your account for a set period — anywhere from 24 hours to several weeks. You will not be able to log in during this time.
If you feel you need an extended break, you can request to deactivate your account for a set period. Contact us at [email protected] to use this option.
Protecting Minors — No Exceptions
You must be at least 18 years old to register on 491. Identity verification is in place to prevent access by minors.
If you have children or teenagers at home, make sure you take the following steps:
- Always keep your account password private.
- Keep parental controls enabled on your devices.
- Avoid engaging in gaming activities in front of children.
- If you notice any suspicious activity, let our support team know right away.
If you suspect a minor is accessing the platform, report it immediately at [email protected].
Keep Life in Balance and Seek Help When You Need It
Tips for maintaining balance in life
Gaming can be part of life — but it shouldn't be all of it. Keeping a balance with family, friends, work, and health is what matters.
- Make time every day for hobbies or activities other than gaming.
- Spend quality time with family and friends.
- Make sure you exercise regularly and get enough sleep.
- If gaming is affecting your daily life, take a break.
Seek professional support
If you feel that gaming is having a negative impact on your life or someone close to you, don't wait — reach out for support. Professional counselors are here to help.
- Talk to someone you trust about how you're feeling.
- Seek advice from a mental health professional.
- Contact 491 Support: [email protected]
- If you want to set limits or self-exclude your account, we're ready to help straight away.
Remember — asking for help is a sign of strength, not weakness. 491 is always here for you.
Play responsibly, play happily
We hope your gaming experience on 491 is always enjoyable. If you have any questions, feel free to reach out.